Remote PC troubleshooting
Initial 45-minute appointment for everyday desktop and software issues.
REMOTE & ON-SITE SUPPORT
Real help for real IT problems.
Get practical assistance with computers, business email, Microsoft 365, and everyday issues slowing your team down.
Windows troubleshootingBusiness emailMicrosoft 365On-site appointments
MADE FOR SMALL BUSINESS
Less downtime. More getting things done.
From software errors to new-user setup, we help small teams solve common technical issues without hiring a full-time IT department.
Tell us what you needBrIT. / solutions● READY
Services & starting rates
Support that fits the situation.
Simple options with clear starting prices. Exact scope and final costs are confirmed before work begins.
On-site IT appointment
First hour of local on-site support, by appointment; travel may apply.
$125Get a quote ↗
Additional on-site time
Additional approved work, billed per 30 minutes.
Business email troubleshooting
Initial remote session to diagnose common business email problems.
Microsoft 365 user setup
Set up one user with agreed standard access and security settings.
$125Get a quote ↗
Let's talk about your project.
Some business needs don't fit neatly in a box. Describe your situation and we'll suggest a sensible starting point.
CustomSend details ↗
All prices are proposed introductory rates, subject to scope, availability and agreement.
WHAT'S INCLUDED
Issues we can help you untangle.
We focus on helpful deliverables, clear communication, and a handoff you can understand.
A closer look
- Windows software and configuration troubleshooting
- Business email and Microsoft 365 user administration
- New computer and employee onboarding assistance
- Permissions and basic access troubleshooting
- Software installs and common application issues
- Scheduled on-site assessment when remote help is not enough
Before work begins
Not all issues are fixable in one session. Parts, licenses, third-party vendor costs, and any extended work are quoted before proceeding. We never ask for passwords through the website.
Common questions
Good to know.
A few details to help you decide whether this service is right for your business.
Can you work on my computer remotely?
For eligible issues, yes. Any remote session requires your permission and a mutually agreed time.
Do you offer emergency or 24/7 support?
No. Work is scheduled and subject to availability; no guaranteed emergency response.
Where do you offer on-site visits?
Local service boundaries and any travel fee are confirmed before booking an appointment.
LET'S WORK TOGETHERMake your next move
Request a quote Make your next move
look effortless.
New website? IT problem? Hiring form? Tell us what you're building or what needs fixing, and we'll discuss the next step.